![]() ![]() Thought it was a sibling thing with the HP's. Security and important updates all at the same time and the printer just gave up and quit communicating with computer which is an HP Pavilion p6-2378 PC and printer was an HP Officejet 6500A plus e710n-z and the new one is an HP ENVY 4500 e-All-in-One so I It really happened on May the 16th when Microsoft installed 15 I thought it was a problem with my old printer and give it to my son as he didn't have a printer and I purchased the new one thinking it would solve the problem, still have the same issues. I didn't have any problems with my printers until I updated to WindowsĨ.1. I have downloaded the latest software available and no success. To help me but they couldn't get the software to install either so they told me it to contact Microsoft as it was an OS issue. When I try to install the printer software I receive an Error message "Installation Failed". 9 Windows 10, Windows 10 64-bit, Windows 8.1, Windows 8.1 64-bit, Windows 8, Windows 8 64-bit, Windows 7, Windows 7 64-bit, Windows. I purchased a new HP ENVY 4500 e-All-in-One series printer the driver installs but the software that runs the printer will not install on Windows 8.1. ![]()
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